We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We offer returns on all items for a store credit. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

• Returns will take approximately 5 - 7 business days to process once received.
• We do not offer free returns. All return shipping costs must be covered by the customer.

To start a return, contact us at help@scrubsoda.com with your order number and reason you are returning your item/s.

Once your return is accepted, we will send you instructions on how and where to send your package. 

• Please note items sent back to us without first requesting a return will not be accepted. 

Once you return is processed, a Scrub Soda store credit will be emailed to you in the form of a gift card, which you can use to repurchase another item. 

• Please note any shipping costs from your original order will be deducted from your store credit amount. Store Credits are valid for 12 months. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.